Val Matthews
Founder, Augment AI
Leads the Augment AI platform and its patented in-field capability for technicians. Two decades across telecommunications delivery, infrastructure programs and innovation facilitation.
Meet us in person
Augment AI at Data Center World Australia
Three days of live demonstrations at our booth. Try the headset, watch a fault resolved end to end, and talk deployment with the team behind the first patented in-field AI assistant for technicians.
7 to 9 September 2026Melbourne Convention & Exhibition Centre9:00 AM to 5:00 PM AEST daily
Doors open in
Booth agenda
What is running, and when
Drop in any time. These are the anchored sessions across the three days, all times AEST.
Day one
Monday 7 September 2026
9:00 AM
Doors open, booth walkthroughs
Live headset trials of Vector and Lens with a technician-guided fault resolution.
11:30 AM
Synapse: the engine that never forgets
A short stage session on how every resolved fault becomes reusable field knowledge.
2:00 PM
NOC remote assist demonstration
See a Network Operations Centre operator join a field technician's view in real time.
4:00 PM
Open Q&A and pre-order desk
Talk pricing, deployment scope and pilot timelines with the founding team.
Day two
Tuesday 8 September 2026
9:00 AM
Hands-free morning
Voice-activated workflows, offline mode and pre-plan mode for high-density sites.
12:00 PM
Heatmaps and site analytics
Walkthrough of fault heatmaps across a multi-site estate and what the analytics surface.
3:00 PM
Security and data control clinic
Your data, you are in control: residency, retention and client-controlled access.
Day three
Wednesday 9 September 2026
9:30 AM
Deployment readiness sessions
Book a 20 minute slot to scope a proof of concept for your estate.
1:00 PM
Final live demonstration
Full end to end run: dispatch, diagnosis, remote support and captured resolution.
3:30 PM
Booth close and networking
Informal drinks with the team before the expo floor closes.
Who you will meet
The team on the floor
Field Operations Lead
Deployment and enablement
Runs live deployments with telco and data centre operators, translating day to day field practice into workflows technicians actually use on site.
Head of Engineering
Synapse and platform
Builds the Synapse engine, the reinforced learning loop and the diagnostics that turn each resolved fault into reusable guidance for the next technician.